[English]
会员名  密码 
 
 
会员基本规则

    1、会员资格:所有会员资格须通过审核,管理方保留拒绝的权利。会费需一次性交齐,所有入会费和储值均不予退还。会员须尊重员工和其他客人,遵守I SPA会员制度。

    2、基本权益:本会员权益适用于全国任意直营店面,不与特定店面捆绑。所有会员免除15%的服务费,享受相应的权益。

    3、投诉的权利:作为I SPA大家庭的成员,如果对于服务不满意,会员有投诉的权利。如在一周内投诉,经核实属实,管理层会给予会员免费或相应的补偿。确保会员的高度满意,是I SPA的基本使命。

    4、价格和折扣:管理方有权调整价格,以官方网站发布为准。所有折扣基于公开的目录价格。除非特别说明,不享受特惠项目折上折。足疗和附加项目均不可以享受折扣。

    5、预约和取消:每位会员仅有两次爽约的机会。如第三次在最后2小时内取消预约,或者预约时间已到,而会员没有出现,则管理方有权收取项目费用,并从卡内余额上扣除。管理方会尽量减少会员的损失。会员也应尽量避免爽约带来的损失。

    6、冻结和转让:如果会员去外地等原因,不方便享受SPA服务,最多可以申请冻结3次,暂停计算使用期,冻结无需支付手续费,只需邮件通知。冻结期累计不超过1年。如怀孕,可冻结一次,最长不超过2年,需要会员亲自签字。会员资格只可以转让一次,无须支付转让费。

    7、联系方式:会员资格有效期间,会员信息的任何更改须及时通知管理方,以确保会员享受利益。如果会员联系方式无效,或当会员卡超出有效期,会员仍不出现,则管理方有权收取每月800元的管理费。

    8、会员期限:所有会员期限自办卡之日起计算。超出有效期的储值余额,在三个月内可原价消费和购买店内零售产品,不享受折扣,免服务费。如三个月后仍有余额,则以代金券方式给会员。所有代金券有效期三个月,不可赎兑,需会员亲自签字领取。续费也可以激活余额。无论何种原因,管理方有权自有效期终止三个月之日起,每月收取管理费800元。会员资格终止后到店,不再享受会员基本权益,但作为老客人,仍可以享受9折优惠。

    9、个人事宜:如有身体不适,请事先咨询医生,并告知我们的工作人员。管理方对任何客人财物的丢失不承担任何责任,因此不建议您携带贵重物品来店。


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北京芒果文化发展有限责任公司     京ICP备05009142  
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